The Sayso blog
Good experiences deserve to be heard.
Practical guides for asking for feedback, collecting reviews and putting your customers' words to work.
Editor's picks
01 — 02From feedback to a useful change: keep track of what customers tell you
A practical routine for reviewing responses, grouping themes and following up in your Sayso feedback inbox.
How to choose a testimonial widget that fits your website
Grid, carousel or a short selection: choose a format, adjust its appearance and check the mobile experience before publishing.
Your next good idea
10 practical guidesHow to respond to negative Google reviews: examples for real situations
Write a useful reply to a bad review: examples for delays, disappointing results and visits you cannot identify, plus a simple follow-up routine.
7 customer feedback questions that give you something to act on
Choose a useful feedback question for a visit, booking or completed service. Seven examples, wording to avoid and a practical way to use the answers.
Where to put testimonials on your website, and which ones to choose
Match customer testimonials to your homepage, service pages and booking flow. Practical placement advice, permission checks and mobile reading tips.
How to measure review requests without confusing clicks with reviews
Track invitations, form opens, responses and Google handoff clicks separately. A worked example and a simple weekly review routine for small businesses.
How to get more Google reviews without making the ask awkward
Build a simple review routine: when to ask, what to say, where to share your link and how to measure responses without confusing clicks with reviews.
Review request messages customers can answer: 6 practical templates
Six review request templates for WhatsApp, SMS, email and in person, with advice on personalisation, follow-ups and asking for honest feedback.
A QR code for customer reviews: where to put it and what to write
Choose a review destination, write a clear QR invitation and test your printed code. A practical guide for counters, tables, receipts and service cards.
How to collect video testimonials that sound like your customers
Ask better questions, help customers record a clear video and review it before publishing. A practical guide to collecting video feedback with Sayso.
From reading to doing
Give your next customer a way to tell you.
Create a review link, share your QR and collect feedback in one place. Start with 5 free responses per month, no card required.